ZUNA SOLAR CUSTOMER REFERRAL PROGRAM
TERMS & CONDITIONS
ZUNA SOLAR CUSTOMER REFERRAL PROGRAM
TERMS & CONDITIONS
OVERVIEW:
The ZUNA Customer Referral Program (the “Program”) is offered by ZUNA Solar, LLC (“ZUNA”) and provides the opportunity for ZUNA customers to refer your family, friends, and neighbors to ZUNA and receive cash
(the “Reward”).
DETAILS:
ZUNA will award $250 cash to any Eligible Referrer who refers an Eligible New Customer. The cash reward will be issued to the Eligible Referrer within thirty (30) days of installation of the new solar system provided that ZUNA has received full payment for the new solar system. If you receive more than $600 in cash rewards, ZUNA will require a completed W-9 tax form from the Eligible Referrer.
DEFINITION OF AN ELIGIBLE REFERRER:
To qualify as an “Eligible Referrer,” you must be: (1) a ZUNA customer owning a photovoltaic solar system sold and/or installed by ZUNA; and (2) in good standing at the time of the referral. The Eligible Referrer cannot resell ZUNA products/services and doing so may result in immediate disqualification. Employees, agents, and independent contractors of ZUNA are prohibited from referring their prospective ZUNA customers and are ineligible to receive or share in a Reward.
DEFINITION OF AN ELIGIBLE NEW CUSTOMER:
An “Eligible New Customer” means an individual that: (1) is not currently, and has never been, a ZUNA customer; (2) is not already registered or otherwise known as a ZUNA lead or contact; and (3) gets a new solar system installed while this Program is still active.
HOW TO REGISTER FOR THE PROGRAM:
Registration for the Program can be made directly with ZUNA by: (1) submitting your referrals via the form at zunasolar.com/referrals (the “Referral Website”); (2) emailing your referral to sales@zunasolar.com; or (3) calling (469)-704-0138. Regardless of how the referral was submitted, should an Eligible New Customer be referred by more than one Eligible Referrer, only the first referral received by ZUNA shall be entitled to the Reward. Referrals are considered active for two years.
PARTICIPATION:
By participating in the Program, you agree that you have read and understand these rules and have not committed any fraud or deception in entering the Program. ZUNA reserves the right to disqualify any referrer that ZUNA determines has violated any of these Rules. ZUNA also reserves the right to modify, suspend, or cancel the Program at any time by posting the change on the Referral Website.
OVERVIEW:
The ZUNA Customer Referral Program (the “Program”) is offered by ZUNA Solar, LLC (“ZUNA”) and provides the opportunity for ZUNA customers to refer your family, friends, and neighbors to ZUNA and receive cash
(the “Reward”).
DETAILS:
ZUNA will award $250 cash to any Eligible Referrer who refers an Eligible New Customer. The cash reward will be issued to the Eligible Referrer within thirty (30) days of installation of the new solar system provided that ZUNA has received full payment for the new solar system. If you receive more than $600 in cash rewards, ZUNA will require a completed W-9 tax form from the Eligible Referrer.
DEFINITION OF AN ELIGIBLE REFERRER:
To qualify as an “Eligible Referrer,” you must be: (1) a ZUNA customer owning a photovoltaic solar system sold and/or installed by ZUNA; and (2) in good standing at the time of the referral. The Eligible Referrer cannot resell ZUNA products/services and doing so may result in immediate disqualification. Employees, agents, and independent contractors of ZUNA are prohibited from referring their prospective ZUNA customers and are ineligible to receive or share in a Reward.
DEFINITION OF AN ELIGIBLE NEW CUSTOMER:
An “Eligible New Customer” means an individual that: (1) is not currently, and has never been, a ZUNA customer; (2) is not already registered or otherwise known as a ZUNA lead or contact; and (3) gets a new solar system installed while this Program is still active.
HOW TO REGISTER FOR THE PROGRAM:
Registration for the Program can be made directly with ZUNA by: (1) submitting your referrals via the form at zunasolar.com/referrals (the “Referral Website”); (2) emailing your referral to sales@zunasolar.com; or (3) calling (469)-704-0138. Regardless of how the referral was submitted, should an Eligible New Customer be referred by more than one Eligible Referrer, only the first referral received by ZUNA shall be entitled to the Reward. Referrals are considered active for two years.
PARTICIPATION:
By participating in the Program, you agree that you have read and understand these rules and have not committed any fraud or deception in entering the Program. ZUNA reserves the right to disqualify any referrer that ZUNA determines has violated any of these Rules. ZUNA also reserves the right to modify, suspend, or cancel the Program at any time by posting the change on the Referral Website.
HOW TO TURN ON YOUR
SOLAR SYSTEM
CONGRATULATIONS!
It's finally time to flip the switch and begin owning your power. Below you will find step-by-step instructions on how to turn on your solar system, how to monitor your system, and who to contact if you have any questions.
STEP 1: GETTING PERMISSION TO TURN ON YOUR SYSTEM
After your solar system has passed its final inspection (if applicable), your utility company will grant you permission to operate (PTO). This means you can now turn on your solar system. Your ZUNA SOLAR account manager and/or installer will notify you when PTO has been granted - DO NOT turn on your system until given permission.
STEP 2: TURNING ON YOUR SOLAR SYSTEM
Turning on your solar system will vary slightly based on the type of inverter that was installed with your system. Please watch the applicable video below for simple step-by-step instructions on how to turn on your solar system.
STEP 3: REGISTERING YOUR SOLAR SYSTEM FOR MONITORING
Following the installation of your solar system, you will receive an email from either SolarEdge or Enphase prompting you to activate your monitoring account. Follow the instructions from within the email to register your system and create an account password. After you have created your monitoring account, login to the monitoring portal from within your ZUNA SOLAR app.
EXAMPLE OF EMAILS
STEP 4: MONITORING YOUR SOLAR SYSTEM THROUGH THE ZUNA SOLAR APP
If you haven't already done so, download the ZUNA SOLAR app from the app store and create an account. Make sure you use the same email that we have on file for you.
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Follow the steps below to log into your monitoring portal within the ZUNA app using your credentials you created for either SolarEdge or Enphase.
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STEP 1:
Click on the 'Monitoring' icon on the homepage of the ZUNA app.
STEP 2:
Select the inverter that was installed with your solar system.
STEP 4:
Enjoy monitoring your solar system's production on a daily, weekly, monthly, and annual basis.
STEP 3:
Login using the credentials you set up for either SolarEdge or Enphase.
CUSTOMER SUPPORT AND
TROUBLE SHOOTING
For any questions regarding turning on your system, please contact your specific installer.
